At DXT Technologies, customer satisfaction is our top priority. We aim to provide high-quality services that meet your expectations, but we also understand that circumstances may change. Our refund policy is designed to be transparent and fair.
Essential Information to Review Before Placing Your Order!
We strive to provide the best SEO services, but we want to clarify that SEO services come with no guarantee of a #1 ranking on Google search results. While we consistently deliver high-quality work, success depends on various external factors such as:
- Keyword Difficulty
- SEO Competition
- On-Page SEO
- Website Quality
SEO ranking factors are complex and not solely dependent on our services. Please familiarize yourself with the broader ranking factors influencing SEO here.
Explore the Following Links
- https://www.searchenginejournal.com/ranking-factors/
- https://developers.google.com/search/docs/appearance/ranking-systems-guide
- https://ahrefs.com/blog/google-ranking-factors/
- https://www.monsterinsights.com/google-ranking-factors/
Project Cancellation
- Before Work Begins: If you decide to cancel before we start any work, a full refund will be issued.
- After Project Initiation: Once work has begun, we do not offer refunds. However, we will continue to provide services according to the agreed terms.
Refund Eligibility
Refunds are considered only for services that have not been rendered or completed.If work has already begun, partial refunds may be considered depending on the stage of completion.
Refund Conditions
We honor refund requests under the following conditions:
- Non-Delivery: If services are not provided as agreed.
- Major Defects: If the service has significant issues that cannot be rectified.
- Service Not as Described: If the service delivered does not match what was initially agreed upon.
Important: In case of a refund, we will remove all backlinks provided to ensure your SEO efforts can begin afresh with a new service provider.
Late Deliveries and Disputes
In case of a delayed project, we will work with you to resolve the issue. Refunds are not automatically provided for delays, as we prioritize meeting deadlines, but we will discuss the situation to find a satisfactory solution.
How to Request a Refund ?
To request a refund, please contact our customer support team within 7 days of receiving the service. Provide your order details and reason for the refund request. We will process the refund after reviewing your case.
Refund Process
Refunds will be processed through the same payment method used during the transaction. Please allow up to 10-15 business days for the refund to be completed.
For any questions regarding our refund policy, please feel free to reach out to our support team at [email protected]
